Chosen Solution
Hi, Im new to this board and Im not a native speaker so please be patient. Information: Device: iPhone 6 - 64GB iOS: 12.4.2 (I tried to update on) Device dropped and the screen is cracked (LCD seems to be fine). Digitizer was not working after the drop. Device was lying around for about two months, so the battery musst be empty. It’s a second hand device, I’ve only got these information about the device history. Problem: Case 1 (does not simply turn on): Device is off.I press the power button.nothing happens.
Case 2 (freezes after apple logo on charger): Device is off.I connect the device to the wall charger.The display turns on immediately with the apple logo, stays for ~5 secondsDisplay turns black again, but some backlight is definitely onthen no change, meanwhile there is a continues, silent zipping soundI do not know if it is charging or not
Case 3 (fast bootloop on PC connection): Device is off.I connect the device to my PC, with iTunes installed (USB 3.0 and 2.0)The display turns immediately on with the apple logo, stays for ~1 second, My PC does not recognize any connected devices.Then it turns off again, for ~5 secondsThen it goes back to step 3.
I’ve tried put it to DFU mode and restore it with iTunes, this is what happened: Continues from case 3 (Step 3 to 6)I press down the power and home button simultaneously , for ~ 5 secondsThen I release the power button and hold the home button, for ~10 secondsA “Apple mobile device” gets connected to the PC and iTunes pops upDevice stays blackiTunes says there is an iPhone 6 in recovery mode connected, offers me a recoveryI submit the update and recovery option.iTunes unpacks the update.iTunes prepares the iPhoneAfter preparation is finished the device disconnects and connects exactly two times, meanwhile iTunes says its “waiting for the device”Device turns on with an apple logo, then the spinning circle appears, the loading bar appearsThen the device gets disconnectedAfter 1-2 seconds the device turns blackIt does not connect anymore. iTunes waits forever..And the case 3 restarts from step 3
Can somebody make any suggestions? What should I test next? I was thinking to order a new battery. Update (10/25/2019) The Problem was really the battery. I replaced the battery with a cheap used one. And the phone didn’t turn on, it was still stuck on bootloop. But after reflashing the os, it stared just normal. Hope that can help somebody :)
Good thinking, from the likes it sounds a replacement battery is definitely needed as first step to proceed with troubleshooting or it might alone be sufficient to recover the iPhone. Keep us posted..
Your battery’s flex cable might have snapped when it fell so it won’t charge anymore.
