Chosen Solution

I have replaced both parts (Charging flex and Battery) but the mobile cannot charge the battery. The mobile starts and works normally but the battery never charges. Someone can help me, please?? Update (07/29/2016) No, mate. Nothing appears when I connect the charger. I tried it with many chargers and lightning cables but nothing happens (from the wall sockets and with the computer through USB). and yes, when I connect the charger when the mobile it is shutdown, it starts. I have ordered another charging flex because I think the problem is that because sometimes the mobile says “Cable not supported”. Thank you for your answer, mate.

Change the charging flex and if it remains not charging then it’s a U2 ic problem