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Hi, I have an Iphone 5 (A1429) that randomly went into dfu mode… I wasn’t able to get out of DFU nor do a restore (itunes would hang on “waiting for device”). After charging the battery for a night (it gots charge now, checked it with voltmeter) i got it to a stage where it is dispaying the itunes logo with usb cable (recovery mode) but i can’t get out of that either (tried holding home and power for 10 sec, restarts and goes back into the same recovery mode) if i connect it to Itunes now, i get it to actually starting to restore but 10 seconds after the status bar displays on both my laptop and iphone, itunes stops with error 14. I already tried re-installing itunes, deleting old IPSW and tried other wifi/ computer. I’m desperate so pleas help, i’m willing to open up my IPhone and i’m in possession of a mac, windows and ubuntu PC. here is the log i get (only error section): [15:25:29.0492] Failure Description: [15:25:29.0492] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 14 [15:25:29.0492] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 14 - Failed to handle data request message) [15:25:29.0492] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 14 - Failed to handle image request)

I just fixed the problem… on 3 windows pc’s it gave me error 14, i tried a million times… i tried it on my friends MACBOOK and it worked first time! weird that apple doesn’t make itunes on windows so it would be the same as mac…

Hey Lennert, Have you tried RecBoot? I have used it on multiple occasions. Hope it helps: http://www.cydiaos.com/download-recboot/

What is the history of this device? Has it ever seen water? Suffered a big drop? Have you ever opened it, removed the screen, removed the battery etc? Used non-Apple chargers? What were you doing just before this problem started? These details will help point us in the right direction so that we can give you an answer. I will come back and edit/update this answer when you give me the history. jessa

Disconnect battery and reconnect now don’t turn on Plug in charger to power it up when you see the apple logo quickly disconnect the charger and see does it boot up

  1. Delete the previously downloaded software update file which you will find in this location depending on your system: Mac: /users//Library/iTunes/iPhone Software Updates Windows XP: System Drive:/Documents and Settings/Application Data/Apple Computer/iTunes/iPhone Soft*ware Updates Windows 7: System Drive:/Users/Your Username/App Data/Apple Computer/iTunes/iPhone Software Updates If you faced the error while upgrading your iPad or iPod, the last location path will change: ../iTunes/iPod Software Updates or ../iTunes/iPad Software Updates
  2. Now, restart iTunes & begin the update again. This time iTunes will download a fresh copy of software update file.
  3. Re-download the IPSW file.
  4. Now, restore to this newly downloaded IPSW file via iTunes. Best of luck.

You can enter DFU mode to fix iPhone stuck in recovery mode or restore mode:

Plug your iPhone into your computer with a USB cable.

Turn off the iPhone.

Hold the Power button for 3 seconds.

Hold the Home and Power buttons for 10 seconds.

Release the Power button but keep holding the Home button.

After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.

Hi Lennert, Have you tried RecBoot for Windows and Mac? Here is the Guide to Download Recboot1

None of this works. My phone has not hit water or anything else. I simply plugged it into Macbook Air to charge it and suddenly nonworking IPhone 5S. Phone is about 2 years old at most. Never had trouble till now. Help!

My iphone 5s still appear logos ony.after turn on ….what can i do

I think this is probably a software problem, as described in the how to fix an iPhone stuck in recovery mode article. Maybe you should check out whether your firmware file is compatible with your iPhone version. While error 14 occurs, there are some solutions you can try to fix it, such as use a new USB cable, restart your PC, restore the beta firmware, etc. If this is useless for you, you could try the FORecovery iOS System recovery tool to help you. I hope this helps. Good luck.