Chosen Solution

Hi , I have a 55" RCA LED TV and Model No is “LED55C55R120Q”. The screen show up only the massage “Input is blocked !” and all buttoens on the TV is disabled except power button. I try to reset Parental password or factory reset but so far I couldn’t get it. I have a remote which works fine and I able to get to “Factory setting” screen but there is no reset function. All inputs such as AV, TV, and HDMI are disabled. Please help me. Thank you very much in advance.

Hi @brightonman , I realize that you said that none of the TV side buttons work but try the following to try and reset the parental control password, just in case a combination of two buttons do work. (Apologies if you already tried this) Using the remote select parental control from the TV menu. When the password input box appears press and hold the volume + and channel + buttons on your television (not the remote) for 8 seconds. There should be a message that the parental controls have been unlocked. Hopefully if you can unlock the parental controls you should be able to access the Keypad Lock and the Source Lock options to unlock them.

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