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Incoming calls display as unknown. What setting do I change so I can see who’s phoning…

Hi, If all your i/c calls are showing as unknown, contact your service provider and ask if there is a problem with your account (service?) as it may not be a problem in your phone. If they say that there is no problem at their end and you have to do a reset do the following before you perform the reset. Backup your phone using the phone’s backup feature. Fully charge the battery in the phone. Reset using the phone’s factory restore feature. Once reset, check that you receive the number OK on an i/c call. If so, restore the phone using the phone’s restore feature. Once restored, check to see if the i/c call number display is still working OK.

You didn’t describe your problem clearly and completely but I understood your problem. I had the same issue and was able to resolve it. If you also want to resolve it then go to the setting/application manager. Search for the phone on this list and click on it. After clicking select the clear data button. If your problem is not resolved by these steps then I would suggest you to go through the reverse phone lookup services. With the help of this services, you can easily get all the details of the unknown caller. If you want to know more about this then just take a look at Asia missed call. Here you will know more steps to resolve this issue.

If it’s not a problem with the phone, it could very well be trolls using *67 to cloak their number

Solved the problem. Local numbers show contact details perfectly. Any number which has an IDD country code prefixed shows only the number.

Hi dear … I had the same issue .. and resolved it in this way …. Go the assigned account (the email you have chosen) open the settings in the email ….click on (contacts ) …then the system will ask you to down load contacts …download it and it will work …but you have to down load it from the e-mailed itself

Easy. Don’t use Samsung S8 anymore. Non of this help me. Backup? Caller protect? None of it help. Buy new phone. That will help.

I have an OPPO phone and had the same Unknown Caller come up. A University students fixed the issue in seconds by downloading the TrueLocal app off Google Play onto my phone. The app version i am using is free. 90% of incoming calls, now show who is calling me. It also goes through my phone an adds the caller name on the phone numbers stored in my phone.

Hi, I had a same issue, I called mobile provider but they couldn’t solve this issue and I was suggested to use caller ID app but unfortunately it didn’t work. Then I tried factory restore but I didn’t recover. Finally, I decided to change my sim card, and it was what got me going! I think, you should try new sim card.

I had the same issue. Even calls from my own landline and close family were coming as “Unknown”.Finally fixed it by going to Settings>Network and Internet>Mobile Network.There is an option “4G Calling - Use 4G services to improve voice and other communications (recommended)”. This was ON, turn it OFF. Incoming calls should now have caller ID correctly displayed.If that option is not present, another option nearby is “Preferred network type” it was “Automatic (4G/3G/2G)”. An alternative fix is to change it to “Automatic (3G/2G)” instead.Source that gave me the fix: https://support.fairphone.com/hc/en-us/a