Chosen Solution
Hi all, Since last week i got vertical stripes on my imac. Apple said its due to the 6970m 2gb failure but my mac is out of warrenty for it. Also for the recall a while ago. I checked the internet but an replacement would cost me 600-800 usd. Which would not make sense on a 2.000 usd machine of nearly 5 years old. Do you know if your stuck with the apple card or could you repair this with a dell 6970m card 2gb ram that is only 150-200 usd? Else it will be my last mac as this is crazy expensive to repair:( Thanks for your thoughts!
I’d would contact Apple directly on this as I cannot find where the recall has been cancelled and it was still valid last March, 2015, when Apple published this: https://support.apple.com/en-us/HT203787 See if your serial number qualifies: The last four characters of the serial number must contain one of the following groups (for example, xxxxxxxxDHJQ): DHJQ, DHJW, DL8Q, DNGH, DNJ9, or DMW8 DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, F610
Hi mayer, They first told me to pay the full amount. If they do they do that dont agreeand mention mayers tip. In the end they offered me 80% discount. That was the best I could get after a long comversation.
Having the same issue with my IMac. I just came back from the apple genuis bar and as expected, they can’t do anything. Giving a call monday in order to see if they can do it for free. Mayer, you were saying that i have to mention de term warranty exception? was there a class action lawsuit aswell?
