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I recently found my Zune after about 3 or 4 years of not having it, and bought a charging cord for it. I am seriously out of the loop. I am in the process of charging it, but I have forgotten how to use it>.<! How does that happen?? I know it will all come back to me if I can even get it to turn on. I am thinking I may need to replace the battery, but are zune’s even serviced by Microsoft anymore? Everytime I click on a Zune website link, it brings up XBOX 360. There is nothing on the Microsoft Website for Zune at all unless you really dig and go searching high and low. I know there is pandora and all of those music streaming but I miss my Zune!! Please tell me that it’s not obsolete and that I will still be able to use it! :( ( I worked hard for my Zune..)
Hi @dollymay , You are correct. After this amount of time the battery has been depleted to a point where it cannot be recovered and needs to be replaced. Here is the ifixit Microsoft Zune 80 Battery Replacement guide to help you replace the battery Here is a link to just one supplier of the battery. It is not a recommendation to use them. It is shown to give an idea of the cost of the part. There are other suppliers online that may suit you better. Just search for X814399-001 to get results. Here is a link to download the User Guide for Zune Players. Click on Download, tick checkbox next to Zune Player\zuneplayers.pdf, click Next and it will be downloaded to your computer. (ignore the Surface Pro website page that is being shown, watch your downloads appearing on your browser page). Hopefully you will get it going and then are able to enjoy it again.
I am not 100% sure this works with a regular Zune, but here is the method for a Zune HD to sync on a Mac. • Download Windows Phone 7 Connector Software https://www.microsoft.com/en-us/download… • Launch the software from Applications, then quit the application immediately. • Open Terminal and type the following command. [code defaults write com.microsoft.Windows-Phone-7-Connector ZuneEnabled -bool YES [/code] • Hit “Enter” and launch the Windows Phone 7 Connector Software again, and it “should” work once you connect your Zune.
You will need to get the most recent zune software from Microsoft, https://www.microsoft.com/en-us/download… Just found mine too, after probably 10 years of non use it still works perfectly. Hope you get yours fixed!
Please also check out my video on how to update a Zune in 2020 and later : http://www.howeitworks.com/zune-fix
