Chosen Solution

I have a Visio soundbar (SB3821-C6) connected to my Visio tv (M550SV). The sound changes to VERY LOUD with no apparent reason and so I had to disconnect it. Any suggestions?

Hi, Go to Menu > Audio > Advanced Audio > SRS TruVolume > and select either On or Off to check which setting resolves the problem

(click on image to enlarge for better viewing) Here is a link to the User Guide which may also be of some help.