Solved I Have 28 Inch Insignia With No Sound Television

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I have 28 inch insigniA with no sound will external speakers work?

Hi, You haven’t selected the ‘mute’ option on your remote control have you? Have you checked the audio settings in your TV and ensured that you haven’t turned the TV speakers OFF? Here is a link to the user manual for a 28" Insignia TV (hopefully it is for your model - you do not state what the model number of your TV is). It shows how to adjust (and check) the audio settings. http://www.manualslib.com/manual/565240/… If the settings indicate that there should be audio coming from the TV and there isn’t, connect a pair of headphones to the TV’s headphone socket (audio out socket on back of TV) and listen for audio there. If there is it proves that the TV’s audio is working and that there is a problem with the speakers. If there isn’t then you have a problem with the TV’s audio circuitry and connecting external speakers will not solve the problem.

I unplugged my roku & plugged it in. Works fine now. Weird

I had a similar problem. After a very brief power outage, the set had no sound. Image came through fine. All other sets in the house (other brands) worked fine. SOLUTION: Swap out the cable box for one from another working set. All sets working fine now.

I unplugged my cable box power cord and in again….that fixed it for me.

I agree with resetting everything before declaring the TV to be at fault. For some reason, once in a while, my Insignia TV loses all audio. I tried the headset trick, etc - nothing. No sound coming from anywhere. I reset my Roku (go to Roku menu then Settings, then System Restart) and I have sound again. I’ve had the Insignia TV since February (it’s now April) and I’ve had to do this 3 times to get my sound to come back on. I’ve never had this problem with any other TV when using a Roku. Will go back to buying a better quality TV instead of looking for the low price next time.

Hi @kjkkwa , What is the signal source for the TV, an antenna or a “box” of some description e.g. cable box, pvr, media streaming device etc? If a “box”: Have you checked the audio output level setting on it? Can you try a connecting a different output signal type from the “box” e.g. HDMI, Component video + audio (red/blue/green video + red/white audio cable), Composite video + audio (yellow video + red/white audio cable) to check if the TV audio level is better? If it is OK when using the Component or Composite connection but not HDMI there may be a problem with HDMI controller or the digital signal processor in the TV as the others types use an analogue signal connection Can you try a different signal source e.g. dvd player and check if the audio level is OK? If it is still low TV audio output regardless of input type or device read on. If an antenna and any other TVs in the premises have no audio problems: Then as it is new return it for a replacement or refund as per the instructions in the manufacturer’s warranty statement.

Well none of this information Helps me But My sound does come back on when I slap the side of the TV??? I was thinking in maybe a loose wire?