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A fake computer fixer program got into my laptop.I asked around and was told to erase the computer.I found it on the Control Panel" and erased it.This fake program had gotten into my files,evetything. Now the screen is black and it ways in small white letters"no bootable device.Restart system. Thanks.Judie Tallent
The Virus that is in your computer cannot just be erased there will be registry entries and hidden files that will keep popping up over and over again . There are two ways to remove this. One is with an antivirus program run from an outside source such as a jump drive and the second is to reformat your computer which is the best option . If you try to use a program to remove it you may not get it all and any damage that the virus has caused will remain . Save your important data , your Documents Photos and contacts Then once you have your important stuff saved on an external drive or storage device reformat your computer.Then reinstall a fresh copy of windows. but before you do you must retrieve your OEM key . The windows activation key . You can run this program to find it . https://www.magicaljellybean.com/keyfind… Once you have your key reinstall windows . https://www.youtube.com/watch?v=tjuT1mvr… Or use another tutorial to help install If you’ve never do it then watch a few to get a clear idea of how to install it. Hope this helps
