Chosen Solution

I can’t hear my phone calls unless I put my phone on speaker, but everyone can hear me fine—even if my iPhone is not placed on speaker. I’ve taken really good care of it and have only dropped it once, which was a few months ago. I just woke up the other morning after charging it, and it no longer works right. I’ve tried everything, including resetting it and placing half a Q-tip in the ear bud holder. I have an appointment at the Apple Store to have it checked out, but I live so far from the store that it would really be helpful for me to figure this out on my own. Does anyone know of a way to fix it? I would greatly appreciate it. =]

Just push the top area (near the speaker and front camera) gently with your thumb. That’s it.

Your phone might be stuck in headphones mode. This might help http://vkrepair.com/iphone-6-2/iphone-6-

I had the same problem and blowing/pushing didn’t work for me either. BUT–this is weird–I tried gently sucking air out of the speaker and then blowing, alternating, and now it works. That’s what I do to my headphones to get them to work again as well. Hope that works!!

Try to record a voice memo and play it back over the earpiece speaker as opposed to the speakerphone speaker. If you can hear the voice memo over the earpiece speaker, that means it’s probably software related in which case a restore in iTunes might fix it. If you still cannot hear the voice memo over the earpiece speaker, the speaker may be broken/defective in which case you are probably better off taking it back to Apple if it is under warranty. You can also try to replace it yourself if Apple will not. I would try a restore in either case regardless just in case it would save me a trip to the Apple store.

i tried pressing on the top right then left a few times and it worked. used skype answering app for incoming audio help. tks

I went through this sequence and it worked for me: Home Screen - Settings - General - Reset (At Very Bottom) - Reset All Settings (First Option at Top) - message says this won’t erase your any media or data - click on Reset All settings. The phone should reboot correctly now. Good Luck!

Just finished fishing mine out of a sink full of water while in a case.. phone was fully submerged for about five seconds but the case was full of water. Got the phone out of the case, dried it off and it still worked, but had the problem with the sound as above. Blew out the headphone jack, gently inserted some tissue to blot moisture, then blew on the earpiece and swabbed it out gently. I can hear calls now just fine, thank gawd. Also packed it into a bag of rice for tonite, just to make sure the water gets drawn out of wherever it may be hiding. But this trick works….used it a few times now. Cheers!

I tried all the above but nothing worker until i tried to shut it down and open it again it’s working now yaaaay :)

Sweet a little compressed air in the earphone jack and BAM!!! Working - Thanks!!

just soak a piece of cotton ball with petrol and gently clean the earpiece.it will work out just fine.it worked in my case.

I had the same issues and think it got a little wet from drizzling rain…. So I put it in a bag of rice for a bit and then on the cold setting of the hair dryer on the ear piece. Rebooted it and it works again. COLD setting on the hair dryer! So you don’t fry anything internally. Pushing on the top. Didn’t work. Blowing in the top. Didn’t work. The voice memo trick. Didn’t work. So for those of you out there that get through the suggested tricks above and it still didn’t fix the problem. I hope mine help. ;)

Blow drying it on cold worked for me. Thank you so much!!! None of the others worked.

Restart It, May be this is any hardware issue.

when you go into voice memo to play the recording, next to the big red recording button on the screen, in the top right hand corner is a small speaker logo it should be colored blue, if you press it, it should go black which deactivates the speaker. the recording should play through the earpiece now

we had the problem where I could not hear the person I called but they could hear me. The same with incoming calls. Could only hear with earphones or on speaker. The solution that corrected the problem was to type on the dial keyboard ##update# an update appeared, I pressed OK and it worked! This was on the iPhone 4s

Hi, I’ve got an iPhone 4S, and also had this issue…couldn’t hear a caller unless I put them on speaker phone. My problem was pretty sporadic, and kinda baffling. I live in the Pacific Northwest, it rains a lot here. This holds relevance because I finally figured out that the difficulty only happens when my phone is a bit wet from the rain. Makes sense, because the earphone jack is located at the top of the handset, so it’s likely to end up with a drop or two in the socket. The trouble always vanishes once I’m back inside, and the phone has dried off. Hope this helps.

Thanks!! Rebooted a couple times didn’t work. After read above tips, I tried blow hair dryer on cool and reboot works for my iPhone 6.

tried all these - none worked. Made two calls with the loud speaker on. Then made another and it all worked fine - without the speaker and it all worked fine! Hope this helps someone. Phone is 5S

Speakers get dusty all the time , use toothpick it works . Mo

I can’t believe the hair dryer thing WORKED! I thought you people were all nuts with all this blowing and sucking. Perhaps I just assumed technology was too smart for all that these days! Thanks folks!

  1. clean mike and speaker area for dust
  2. turn off bluetooth as it may possible that iphone connected to other audio bluetooth devices.
  3. check sound setting and reset to default. If non of this work then reset setting to default.

hey guys…my phone is iphone 5s ..during phone calls ,others can’t hear my voice unless i use a headset or activate the speaker ..the same thing for recordings…..i have tried every thing up there and nothing helped :(

I lightly wet a toothbrush (with firm bristles), shook it off, dabbed it on a piece of toweling, then used it to scrub the ear hole of the phone. Use some common sense to determine what is too much water that it will go beyond the mesh of the earpiece. If you don’t do it with care, you could use too much and void your warranty. I suspect I had a drop of coffee with sugar that although wiped off a small amount remained and dried that created the noise barrier. A q-tip was worthless. Thinking maybe high content rubbing alcohol would be a better choice, but same process.

Restart your phone The first and foremost thing to do when troubleshooting your devices is to try and reboot them. Restarting your phone can resolve many issues on your phone, including the ‘can’t hear phone calls unless on speaker’ issue. Regards,