Chosen Solution

I cannot connect my ZTE Z970 to the internet using mobile data. I have pulled down the notification panel and enabled the mobile data but the icon won’t show . I have switched ON mobile data still the icon won’t show up on the notification panel. I am unable to use my mobile data please what is the solution .

First thing to do is reset your phone to reset the network. You can also just switch airplane mode on and off. If you already know that the settings are set, one thing I can advise is to turn on Data Roaming w/ Mobile Data on. I have no idea why this works, but I see this with certain androids. In order to have Data activated both options must be active. If it’s not working as a result of water damage/drop then please provide more details as to what happened prior to it not working. If all fails, go see your carrier and see why you have no data.

Hello everyone,I know this is an old thread but I still wanna share my idea about how to solve the ZTE Z970 no data connection ,to make a long story short just go to the apn settings in the phone add your carriers apn then head down to were it has IPV6 on still on the apn configuration menus were you added the apn and change it from IPV6 to IPV4 save your settings and make sure to tick the apn so activate it and there you go I tried I on several units and it works perfect

I did the ipv change and managed to get 2G internet but it’s too slow

Is your sim card a 3g or 4g sim card?

What and where is an setting? When answering tech questions, don’t use abbreviations. Also, an answer thread isn’t food. It can’t be “old". Corporations won’t provide many answers and these thread answers STILL help,