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i have a HP stream 11 laptop im working on. it sits and spins at the HP logo and wont boot up. just HP logo and restart to HP logo. i wanted to take the laptop apart but its nothing ive ever see befor. its an all in one laptop with no CD drive. i took all the screws out and it still wont open up. what yall think? thanks!

UPDATE! and fix! so after fiddling with it for a couple DAYS. i got my hands on a windows 8 CD. i put that onto my flashdrive and was able to install windows 8 onto it. i dont fully understand why but i do believe its a setting in the bios called legacy boot. you have older boot for win vista, win xp and win7. with win8 being the specailly little flower it is. it needs a different boot bios setup. so i just slapped default settings and installed off of the flashdrive. problems with this fix. this laptop doesnt have any key codes on it, in its box, or on anything it came with. since i bought it second hand, the only thing i could think of would be the first owner got that in an email or from where they bought it from. so sadly i had to use a key from a junked laptop. all in all these laptops are the best “under 200 bucks” laptops i have seen. the light weight, long battery, and just simpleness of it makes these a hoot! perfect for kids or a first computer for elderly. you dont pay alot so your not out alot. totally a good high school laptop. only downside is storage being 32GBs but hey. if you wanted to haul around a mountain, get a dump truck! this is a city car kinda computer. small, cheap and simple! plus get an external! safer in the long run! thank you ifixit for being here! and your tools are awesome! PS you can only replace the screen on these. everything else is just to much work.

My issue has to do with a black screen on boot. I am thinking its the LCD cable. I connect the computer to an external drive and I see the OS with no problem. So its has to be hardware.

if you are still trying to use the device i would suggest reinstalling windows i have the same device but you would need acces to bios to reinstall windows if you do not have bios acces i would suggest going to an expert

Have problems like this how fix need help