Chosen Solution

Brother DCP-L2540DW We recently had to change the set up of our router and wi-fi. I previously had my Brother printer linked with my computer wirelessly, even though the computer was not on the wi-fi. Since the change, I can only get the printer to communicate with the computer if the computer is also on wi-fi. However, I need the computer to be on the network so that other computers in the office can also communicate with it. I spent hours chatting with a Brother rep, but they were unable to get it to work. Hopefully someone has some suggestions…

Actually, I finally fixed the problem on what seemed like my hundredth try! The issue was because we now have 2 routers in our office. I needed to use the router from our ISP, not the one that we purchased. Thanks