Chosen Solution

My Alcatel won’t turn on won’t start won’t do anything. How to fix it please help.

Michelle and @tameira , Make sure phone is charged and then if still not powering up, try a reset. Links below give detail procedure on resetting your phone. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://support.t-mobile.com/docs/DOC-74https://www.youtube.com/watch?v=GdKBxHTf