Chosen Solution
I’ve recorded a minute and a half of this sound, which started this morning while the computer was in sleep mode. https://www.dropbox.com/sh/566f5ltw0yo1s… Yesterday the fan was extremely loud in comparison to its usual operating volume, but didn’t go into repeat mode like today. I’m concerned there may be some abrasion of fan parts if I keep the laptop in operation. The sound now varies somewhat, as sometimes the fan gains speed then it sounds like it hits a barrier and stops. I initially thought it had to do with the device running too many processes (closing Edge made it stop for a while), but now am not convinced. I bought this device brand new not even two months ago. I need it to run my business, so can’t afford downtime.
Linsey Dyer, I realize you are worried about down time, but the computer is new and you should have repaired under warranty ASAP before something possibly heats up because of failing fan and causes bigger issue. You can perhaps use the link below for warranty, see if repair location near by and they can give you a turn around time or you can express your need of the computer and need express repair done. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://www.asus.com/us/Laptops/ASUS-Zen…
First you should make sure that the drivers are all up-to-date by visiting Asus’s support site (https://www.asus.com/us/Laptops/ASUS-Zen…) and checking for driver updates for your system. You should check that your Windows updates are current as well. If there are no available updates you should talk to Asus about what you can to do to fix the issue and keep your warranty intact, as doing DIY repairs will usually invalidate any warranties. The good news is that the repair should be an easy one, so it’s possible you could get your notebook back quickly, depending on parts availability and the techs’ backlog.
Hello sorry to add on to this thread Linsey, I have the exact same issue as you, may I know if you have resolved your issue and how did you do it?
